Refund & Returns Policy

Refund & Returns Policy

At Aureksha, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and return policy below.

Returns

  • Returns are accepted within 7 days of delivery.
  • Products must be unused, unwashed, and in original condition with packaging intact.
  • Items showing signs of use or damage will not be eligible for return.

Refunds

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within 5–7 business days.

Non-Returnable Items

  • Customized or clearance items are not eligible for return.
  • Any Damaged/Tempered Product is not eligible for return.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with images of the issue.

Contact Us

For return or refund queries, email us at:
aureksha.help@gmail.com